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Frequently Asked Questions
Our standard MOQ varies by product: battery-operated items: 1,000-3,000 pieces, rechargeable items: 300-1,000 pieces, simple accessories: 2,000-5,000 pieces. For first-time buyers, we offer trial orders at slightly higher unit prices.
Absolutely. We provide full OEM and ODM services, including custom molds, packaging design, logo printing, and private labeling.
Sample orders usually take 3-7 business days. Standard production runs take 15-30 days, and OEM/ODM projects with new molds usually take 30-45 days.
Yes. We welcome factory visits. Our facility is in Dongguan, Guangdong Province, about 1.5 hours from Shenzhen or Guangzhou airports. Please schedule at least 3 days in advance.
Yes. Our R&D team can develop custom products from concept to production, including industrial design, prototyping, mold making, and mass production.
Yes. We offer silicone printing on product bodies, laser engraving, custom packaging with your brand design, and branded insert cards.
For new product development with custom molds, the full timeline is usually about 2-3 months from concept to delivery, depending on design complexity and approvals.
We ship worldwide by sea freight, air freight, and express courier. All shipments are packaged discreetly, and our team can assist with export documentation and customs coordination.
Yes. We have an established supplier network for motors, batteries, PCBs, packaging materials, and other supporting components.